Refund Policy
Last updated: January 2024
Overview
At Premier Works, we are committed to delivering exceptional creative services. This refund policy outlines the terms and conditions for refunds on our consulting and creative services.
Refund Eligibility
Refunds may be considered under the following circumstances:
- • Service cancellation within 48 hours of project commencement
- • Failure to deliver agreed-upon services within the specified timeline
- • Material breach of contract terms by Premier Works
Refund Timeline
Initial Consultation: Full refund available within 24 hours if no work has commenced.
Project Work: Partial refunds may be available based on work completed, evaluated within 7 business days of request.
Completed Projects: No refunds available once final deliverables have been provided and approved.
Refund Process
To request a refund, please contact us at hello@premierworks.com with:
- • Your project details and invoice number
- • Reason for refund request
- • Supporting documentation if applicable
Approved refunds will be processed within 10 business days to the original payment method.
Contact
For questions about this refund policy, please contact us at hello@premierworks.com.